Help & Support
We are dedicated to providing clear, responsive support for Hushfield users.
Contacting Support
If you have questions, feedback, bug reports, or privacy requests, please reach out to us at:
Email: hushfieldapp@protonmail.com
When contacting technical support, specifying your device model and operating system version (iOS or Android) helps us assist you more efficiently.
Managing Your Local Data
Hushfield uses a local-first architecture. Your listening history, saved sound mixes, and preferences remain strictly on your device. You can manage or reset this data at any time from within the app:
- Delete All Local Data: Navigate to Settings → Delete all local data to permanently wipe all stored history, saved mixes, favorites, and local preferences.
- Clear Downloaded Sounds: Navigate to Settings → Clear downloaded sounds to remove cached audio files and free up device storage without deleting your saved preferences.
Subscriptions & Billing
Hushfield offers optional paid subscriptions. Transactions, billing details, and entitlement renewals are processed directly by Apple App Store (iOS) or Google Play (Android):
- Managing Subscriptions: You can view, modify, or cancel your active subscription at any time through your Apple ID settings on iOS or Google Play Subscription settings on Android.
- Restoring Purchases: If you reinstall Hushfield or switch devices, tap Settings → Restore Purchases inside the app to sync your entitlement.